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Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
View
Service
Price
Value for Money
8.6/10
Great
Rooms
8.8
Location
9.2
Service
8.8
Dining
7.8
Guest reviews
8.6/10
based on 6 reviews
8.9
8.9/10 based on 2046 reviews
Matthew
United Kingdom,
March
2024
8.4/10
I had a wonderful stay at the hotel with breathtaking views of Mount Fuji right from my room. The service was impeccable, and the location was perfect for exploring the nearby attractions. However, the dining options were a bit limited, and the amusement park nearby could be noisy at times.
Rooms
9.0
My room had an amazing view of Mount Fuji, and the beds were incredibly comfortable.
Service
9.0
The staff spoke decent English and provided exceptional service throughout my stay.
Location
8.0
The hotel is conveniently located just beside Fuji Q theme park, which made it easy to enjoy all the nearby attractions.
Dining
7.0
The dining area offered a good view of Mount Fuji, but the menu options were a bit limited.
Facilities
9.0
The hotel had all the necessary facilities to ensure a comfortable and enjoyable stay.
Dan
United Kingdom,
January
2024
8.6/10
I had such a fantastic stay at this hotel! The location is incredible, right behind the amusement park, and there were many souvenir shops around. The rooms on the 10th floor had excellent views, and dining with a view of Mount Fuji was unforgettable. The service was top-notch as the staff spoke decent English and provided exceptional service. While the facilities were great, the only downside was the price not being the best value for money.
Rooms
9.0
I stayed on the 10th floor and had a room with good views. The room was comfortable with an excellent view of Fujisan.
Service
9.0
The staff spoke decent English and provided very good service. They offered amenities like dry cleaning, housekeeping, and laundry. The free shuttle service was a nice touch, and the welcome drink was a pleasant surprise.
Location
9.0
The hotel was conveniently located right behind the amusement park and close to various souvenir shops. Being next to Fuji Q theme park made it super convenient for exploring the area.
Dining
8.0
Dining with a view of Mount Fuji was truly special. The locally caught fish served was delicious and added to the overall dining experience.
Facilities
8.0
The hotel offered great facilities, and having a restaurant on the 12th floor with an excellent view just enhanced the overall experience.
View
Price
Ruth
United States,
December
2023
8.2/10
I had a wonderful stay at the hotel with stunning views of Mount Fuji from the rooms, ample beds for everyone, and a one-time access to the onsen, although it was just average. The 12th-floor restaurant provided a unique dining experience instead of the usual buffet breakfast.
Rooms
9.0
The rooms offered amazing views of Mount Fuji and were equipped with ample beds, ensuring a comfortable stay.
Service
8.0
The staff spoke decent English and provided exceptional service, making my stay very enjoyable.
Location
9.0
The hotel is conveniently located just beside the thrilling Fuji Q theme park, making it a perfect choice for visitors seeking excitement and adventure.
Dining
8.0
The dining experience with a good view of Mount Fuji was delightful, offering a variety of international dishes.
Facilities
7.0
The hotel facilities were satisfactory, although not outstanding, providing the necessary amenities for a comfortable stay.
Great Views
Average Onsen
Kevin
United States,
July
2023
9.2/10
I had an amazing time at this hotel! The rooms were clean and comfy, with stunning views of Mount Fuji. The service was top-notch, and I felt well taken care of throughout my stay. The location couldn't be better, right behind the amusement park and with easy access to Fuji Q theme park. The dining experience with a view of Mount Fuji was unforgettable. The facilities were excellent, making my stay truly enjoyable.
Rooms
9.0
I loved the room with its King Size bed and the breathtaking mountain views.
Service
9.0
The staff was excellent, speaking decent English and providing impeccable service.
Location
9.0
The hotel is perfectly situated, just steps away from Fuji Q theme park and close to various souvenir shops.
Dining
9.0
Dining with a view of Mount Fuji was absolutely delightful.
Facilities
10.0
The hotel facilities were outstanding, offering everything I needed for a comfortable stay.
Greg
United States,
June
2023
9.0/10
I absolutely loved my stay at this hotel! The incredible view of Mount Fuji from the 12th-floor restaurant was breathtaking. The rooms were cozy and had amazing views of Mount Fuji on Level 10. The convenient location right next to Fuji Q theme park made exploring the area a breeze, but the dining experience, while with a good view of Mount Fuji, could have been more varied. Overall, a great value for the price.
Rooms
9.0
The rooms with full view of Mount Fuji were delightful and cozy.
Service
9.0
The staff spoke decent English and provided exceptional service. From dry cleaning to free shuttle service, they catered to every need with a smile.
Location
10.0
I couldn't ask for a better location! Being right beside Fuji Q theme park and near the Mt. Fuji lakes made my stay super convenient.
Dining
8.0
The dining experience was pleasant with seasonal vegetables and a nice view of Mount Fuji. However, a bit more variety would have been nice.
Facilities
9.0
The facilities were top-notch, and the hotel offered everything I needed for a comfortable stay.
View of Mount Fuji
Limited dining options
Helen
United Kingdom,
May
2023
8.2/10
I was delighted with the hotel's location right outside Fuji Q theme park and the very good service provided by the staff. The rooms had a delightful view of Mount Fuji but the onsen experience was average. The dining with a view was enjoyable, although I wished for more variety in the breakfast options. Overall, a great stay worth the money.
Rooms
8.0
The rooms had a lovely view of Mount Fuji.
Service
9.0
The staff spoke decent English and provided very good service.
Location
10.0
The hotel's location just outside Fuji Q theme park was perfect for easy access.
Dining
7.0
The dining with a view was pleasant but could have more variety in breakfast options.
Facilities
7.0
The hotel offered a one-time access to an average onsen experience.